Shipping Queries
1. What are your shipping options?
We offer the following shipping options:
- Standard Shipping – Delivered within 5-7 business days.
- Express Shipping – Delivered within 2-3 business days.
- International Shipping – Delivery time varies by country.
2. How much does shipping cost?
Shipping costs depend on the order total and destination. You can check the shipping fee at checkout before placing your order.
3. Do you offer free shipping?
Yes! We provide free shipping on domestic orders above ₹500.
4. How can I track my order?
Once your order has shipped, you will receive a tracking link via email or SMS. You can also track your order by visiting our Order Tracking page.
5. Do you ship internationally?
Yes, we ship worldwide. Shipping charges and delivery times vary based on the destination country.
6. What should I do if my package is delayed or lost?
If your package is delayed beyond the estimated delivery time, please contact our support team at support@devambarams.com. We will investigate and assist you in resolving the issue.
7. What happens if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the product. We will arrange for a replacement or refund.
8. Can I change my shipping address after placing an order?
If your order has not been processed yet, you can request an address change by contacting us at support@devambarams.com. However, once an order has been shipped, we cannot modify the shipping details.
9. Do you ship to P.O. Boxes or military addresses?
Currently, we do not ship to P.O. boxes or military addresses. Please provide a valid residential or commercial address for shipping.
10. What are your shipping times during festivals or holidays?
During peak seasons, such as Diwali or Christmas, shipping times may be slightly longer due to high demand. We recommend placing your order in advance to avoid delays.